Frequently asked question (FAQ) pages are often overlooked in lieu of other website additions, like product pages, or general company needs, like hiring and product integrations.
While all these resources benefit a business, creating an asset that allows customers to find their own answers is invaluable. Between the cost savings self-service options bring and the customer satisfaction that comes with fast support, you shouldn’t overlook FAQs.
In this guide, we’ll go over the basics of FAQs and answer common questions about this self-service tool. Here’s a quick look at everything we’ll cover:
Frequently asked question (FAQ) pages are often overlooked in lieu of other website additions, like product pages, or general company needs, like hiring and product integrations.
While all these resources benefit a business, creating an asset that allows customers to find their own answers is invaluable. Between the cost savings self-service options bring and the customer satisfaction that comes with fast support, you shouldn’t overlook FAQs.
In this guide, we’ll go over the basics of FAQs and answer common questions about this self-service tool. Here’s a quick look at everything we’ll cover:
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